Quality management and information security in sustainable software development: a system availability-based approach
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The increasing reliance on information systems in organizational processes has made quality management and information security critical factors for sustainable software development. In this context, system availability emerges as an essential attribute, as it ensures operational continuity, user trust and technological resilience inthe face of failures, threats and environmental changes. The problem addressed in this research lies in the insufficient integration of systematic quality and information security practices throughout the software life cycle, which directly affects systemavailability and sustainability. The main objective of this study is to analyze quality management and information security in sustainable software development, with an emphasis on their impact on system availability. The methodology follows a qualitative, descriptive and analytical approach, based on a systematic review of scientific literature, international standards and best practice models applicable to software development. The main results show that the early incorporation of quality management strategies, together with information security controls aligned with recognized standards, significantly improves system availability and strengthens software sustainability over time. It is concluded that an integrated approach reduces operational risks, optimizes resources and promotes the development of more reliable and sustainable technological solutions.
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